Q: If I decide to use your service, how do I inform the publishers?
A: You need do nothing. We will do it for you within 24 hours.
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Q: How do I inform any new publishers in the future?
A: Simply inform us and we will instruct the publisher accordingly.
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Q: Do I have to pass my book orders to the publisher via Prisma?
A: No, your orders should go directly to the publisher.
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Q: Do you deliver to residential addresses?
A: Yes, we do but not to P.O. Box numbers.
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Q: Do you also deliver to the islands?
A: Yes, we do. Baleares, Canaries, Sicily, Sardinia, Azores, Madeira, etc.
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Q: Do you transport other (non-book) types of cargo?
A: Yes, as long as it is non-hazardous and compatible with books.
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Q: For how long do you consolidate before shipping?
A: For as long as you stipulate.
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Q: Is the consolidation period fixed or variable?
A: Totally flexible. You fix the departure frequency and may override it at will.
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Q: Can the period be determined by a minimum accumulated weight?
A: It can be fixed by weight, time, value or a combination of the three.
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Q: Can I use both air and sea services from USA?
A: Yes. We would register you with one as your default service which you can override as and when required.
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Prisma 